I have been in contact with save since then. I really want the product i ordered because i had it before. But they don't seem to be remotely inclined in sending it. Even though i paid for it. Any solution they offer consist of me sending the wrong product they sent to me back to them and getting my money back afterwards. Since my latest reply they say to include the bill of postage inside the parcel so i will get that back as well.

The reason i am complaining is that the product is still in their store this minute. They claim not to have it. So in my opinion they try to swindle people out of their money by offloading their unwanted products inside these orders. It's not just bad service it's becoming a scam.

And all possible solutions will result in them never running any risk because they will never lose money on this scam.